Residential Service Plans
We provide you with the best security, unlimited backup, computer monitoring, and maintenance.
SERVICE FEATURES
Each computer you enroll in our Managed Services will receive the following:
Antivirus:
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Included is Small Office Security Endpoint by Bitdefender.
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Leading security vendor; performance proven in many independent tests.
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Compatible with Windows, Mac, & Windows Servers.
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Saves you about $30 per year per computer, plus more in monitoring and managing.
Antimalware:
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Included is Malwarebytes Anti-Malware Business Endpoint, also proven leader.
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Stops spyware, adware, and other unwanted junk that isn’t classified as a true virus.
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Saves you about $30 per year per computer, plus more in monitoring and managing.
Unlimited Online Backup:
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Securely backs up the personal files and documents of each PC and Server.
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Encrypted off-site storage ensures data is safe from fire, theft, and local disasters.
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Compatible with Windows, Mac, Linux & Windows Servers.
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Saves you $10+ per computer, and much more if you count data loss.
Web Content Filtering:
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We'll automatically block malicious and adult sites.
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We can optionally block other content categories or specific sites.
Patch/Update Monitoring and Management:
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Ensures appropriate Windows updates are installed, to increase security.
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Third-party software, like Java and Adobe, are also monitored and updated.
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We are alerted of missing updates and can initiate their install remotely.
Monitoring and Maintenance:
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Monitor crashes, disk space, and other stats to fix issues before they're a problem.
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Monitor newly installed programs, toolbars, and startup to ensure junk isn’t installed.
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Automated maintenance, including temp files, Check Disk, and Defrag.
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Compatible with Windows, Mac, & Windows Servers.
Tech Support Help Desk:
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If anyone has a question about an error, alert, or other computer issue, they can message us directly along with a screen shot simply by pressing F8.
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We’ll respond directly via phone or email to the user, giving feedback and if necessary, remotely connect or come on-site to help.
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Reduces time your resident tech spends on problems, so they can do their real job.
Remote Labor Included:
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Each PC gets half hour of remote labor per month, servers get one hour.
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Time will be totaled and can be used for single PC or incidence if needed.
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Saves you $42.50 per PC, $85 per Server, plus more if you count less productivity loss.
Transition to Standard Accounts:
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During initial cleanup of PCs, we can convert users to Standard Windows accounts.
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Prevents users from accidentally installing viruses, malware, and junk.
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Though the user can’t install programs or updates, we monitor for and apply updates.
Yearly Cleanup of PCs:
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We’ll come on-site to clean-up, speed-up, and run virus/malware scans.
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Your PCs will perform better, instantly increasing the productivity of each employee.
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Saves you about $150 per computer each year in labor charges, and potentially hundreds more from prevented disasters and wasted time.
PRICING
Industry averages are around $65 per PC and $120 per Server
Each PC gets Half-Hour Remote Labor Per Month
Each Server gets One-Hour Remote Labor Per Month
Server Pricing:
$99/m or $82.50/m if paid yearly
Already have backup? Get $5 off per PC
Already have antivirus? Get $1 off per PC
Already have antimalware? Get $1 off per PC