Residential Service Plans

 

We provide you with the best security, unlimited backup, computer monitoring, and maintenance.

SERVICE FEATURES

Each computer you enroll in our Managed Services will receive the following:

 

Antivirus:

 

  • Included is Small Office Security Endpoint by Bitdefender.

  • Leading security vendor; performance proven in many independent tests.

  • Compatible with Windows, Mac, & Windows Servers.

  • Saves you about $30 per year per computer, plus more in monitoring and managing.

 

Antimalware:

 

  • Included is Malwarebytes Anti-Malware Business Endpoint, also proven leader.

  • Stops spyware, adware, and other unwanted junk that isn’t classified as a true virus.

  • Saves you about $30 per year per computer, plus more in monitoring and managing.

 

Unlimited Online Backup:

 

  • Securely backs up the personal files and documents of each PC and Server.

  • Encrypted off-site storage ensures data is safe from fire, theft, and local disasters.

  • Compatible with Windows, Mac, Linux & Windows Servers.

  • Saves you $10+ per computer, and much more if you count data loss.

 

Web Content Filtering:

 

  • We'll automatically block malicious and adult sites.

  • We can optionally block other content categories or specific sites.

 

Patch/Update Monitoring and Management:

 

  • Ensures appropriate Windows updates are installed, to increase security.

  • Third-party software, like Java and Adobe, are also monitored and updated.

  • We are alerted of missing updates and can initiate their install remotely.

 

Monitoring and Maintenance:

 

  • Monitor crashes, disk space, and other stats to fix issues before they're a problem.

  • Monitor newly installed programs, toolbars, and startup to ensure junk isn’t installed.

  • Automated maintenance, including temp files, Check Disk, and Defrag.

  • Compatible with Windows, Mac, & Windows Servers.

 

Tech Support Help Desk:

 

  • If anyone has a question about an error, alert, or other computer issue, they can message us directly along with a screen shot simply by pressing F8.

  • We’ll respond directly via phone or email to the user, giving feedback and if necessary, remotely connect or come on-site to help.

  • Reduces time your resident tech spends on problems, so they can do their real job.

 

Remote Labor Included:

 

  • Each PC gets half hour of remote labor per month, servers get one hour.

  • Time will be totaled and can be used for single PC or incidence if needed.

  • Saves you $42.50 per PC, $85 per Server, plus more if you count less productivity loss.

 

Transition to Standard Accounts:

 

  • During initial cleanup of PCs, we can convert users to Standard Windows accounts.

  • Prevents users from accidentally installing viruses, malware, and junk.

  • Though the user can’t install programs or updates, we monitor for and apply updates.

 

Yearly Cleanup of PCs:

 

  • We’ll come on-site to clean-up, speed-up, and run virus/malware scans.

  • Your PCs will perform better, instantly increasing the productivity of each employee.

  • Saves you about $150 per computer each year in labor charges, and potentially hundreds more from prevented disasters and wasted time.

PRICING

Industry averages are around $65 per PC and $120 per Server

 

Each PC gets Half-Hour Remote Labor Per Month

Each Server gets One-Hour Remote Labor Per Month

 

Server Pricing:

$99/m or $82.50/m if paid yearly

 


Already have backup? Get $5 off per PC

Already have antivirus? Get $1 off per PC

Already have antimalware? Get $1 off per PC

 

On Spot Techs

Computer & IT Services

 

Call Us  937-315-0286

Copyright © 2012 - 2017 On Spot Techs, Ltd.

 

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