On Spot Techs

Each computer you enroll in our Managed Services will receive the following:

 

Antivirus:

 

• Included is Small Office Security Endpoint by Bitdefender.

• Leading security vendor; performance proven in many independent tests.

• Compatible with Windows, Mac, & Windows Servers.

• Saves you about $30 per year per computer, plus more in monitoring and managing.

 

Unlimited Online Backup:

 

• Securely backs up the personal files and documents of each PC and Server.

• Encrypted off-site storage ensures data is safe from fire, theft, and local disasters.

• Compatible with Windows, Mac, Linux & Windows Servers.

• Saves you $10+ per computer, and much more if you count data loss.

 

Web Content Filtering:

 

• We'll automatically block malicious and adult sites.

• We can optionally block other content categories or specific sites.

 

Patch/Update Monitoring and Management:

 

• Ensures appropriate Windows updates are installed, to increase security.

• Third-party software, like Java and Adobe, are also monitored and updated.

• We are alerted of missing updates and can initiate their install remotely.

 

Monitoring and Maintenance:

 

• Monitor crashes, disk space, and other stats to fix issues before they're a problem.

• Monitor newly installed programs, toolbars, and startup to ensure junk isn’t installed.

• Automated maintenance, including temp files, Check Disk, and Defrag.

• Compatible with Windows, Mac, & Windows Servers.

 

Tech Support Help Desk:

 

• If anyone has a question about an error, alert, or other computer issue, they can message us directly along with a screen shot simply by pressing F8.

• We’ll respond directly via phone or email to the user, giving feedback and if necessary, remotely connect or come on-site to help.

• Reduces time your resident tech spends on problems, so they can do their real job.

 

Remote Labor Included:

 

• Each PC gets half hour of remote labor per month, servers get one hour.

• Time will be totaled and can be used for single PC or incidence if needed.

• Saves you $42.50 per PC, $85 per Server, plus more if you count less productivity loss.

 

Transition to Standard Accounts:

 

• During initial cleanup of PCs, we can convert users to Standard Windows accounts.

• Prevents users from accidentally installing viruses, malware, and junk.

• Though the user can’t install programs or updates, we monitor for and apply updates.

 

Yearly Cleanup of PCs:

 

• We’ll come on-site to clean-up, speed-up, and run virus/malware scans.

• Your PCs will perform better, instantly increasing the productivity of each employee.

• Saves you about $150 per computer each year in labor charges, and potentially hundreds more from prevented disasters and wasted time.