On Spot Techs

Each computer you enroll in our Managed Services will receive the following:

 

Antivirus:

 

• Included is Small Office Security Endpoint by Bitdefender.

• Leading security vendor; performance proven in many independent tests.

• Compatible with Windows, Mac, & Windows Servers.

• Saves you about $30 per year per computer, plus more in monitoring and managing.

 

Online Backup:

 

• Includes unlimited backup of PCs and any servers, remotely monitored and managed.

• Can setup each PC to backup personal files and documents of each PC to a file server.

• Encrypted off-site storage ensures data is safe from fire, theft, and local disasters.

 

Web Content Filtering:

 

• We'll automatically block malicious and adult sites.

• We can optionally block other content categories or specific sites.

 

Patch/Update Monitoring and Management:

 

• Ensures appropriate Windows updates are installed, to increase security.

• Third-party software, like Java and Adobe, are also monitored and updated.

 

Monitoring and Maintenance:

 

• Monitor crashes, disk space, and other stats to fix issues before they're a problem.

• Monitor newly installed programs, toolbars, and startup to ensure junk isn’t installed.

• Automated maintenance, including temp files, Check Disk, and Defrag.

• Compatible with Windows, Mac, & Windows Servers.

 

Help Desk and Remote Tech Support:

 

• Remote support time pooled together with each PC getting 15 minutes per month and servers 30 minutes per month.

• Remote support time is totaled and can be used for a single PC or for multiple PCs or incidences.

• If anyone has a question about an error, alert, or other issue, they can message us directly to open a ticket.

• We’ll respond directly to the user, giving feedback and if necessary, remotely connect or come on-site to help.

• Reduces time your resident tech spends on problems, so they can do their real job.

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