Managed IT Services

 

Our proactive Managed Services provide your business with the best security, backup, computer monitoring and maintenance, and tech support. We have everything covered.

 

This allows us to be proactive to prevent issues, ensure up-time, and increase your employee productivity.

MANAGED SERVICES FEATURES

Each computer you enroll in our Managed Services will receive the following:

 

Antivirus:

 

  • Included is Small Office Security Endpoint by Bitdefender.

  • Leading security vendor; performance proven in many independent tests.

  • Compatible with Windows, Mac, & Windows Servers.

  • Saves you about $30 per year per computer, plus more in monitoring and managing.

 

Antimalware:

 

  • Included is Malwarebytes Anti-Malware Business Endpoint, also proven leader.

  • Stops spyware, adware, and other unwanted junk that isn’t classified as a true virus.

  • Saves you about $30 per year per computer, plus more in monitoring and managing.

 

File Server Online Backup:

 

  • Includes unlimited online back-up of 1 file server, remotely monitored and managed.

  • Can setup each PC to backup personal files and documents to the backed up file server.

  • Encrypted off-site storage ensures data is safe from fire, theft, and local disasters.

 

Web Content Filtering:

 

  • We'll automatically block malicious and adult sites.

  • We can optionally block other content categories or specific sites.

 

Patch/Update Monitoring and Management:

 

  • Ensures appropriate Windows updates are installed, to increase security.

  • Third-party software, like Java and Adobe, are also monitored and updated.

 

Monitoring and Maintenance:

 

  • Monitor crashes, disk space, and other stats to fix issues before they're a problem.

  • Monitor newly installed programs, toolbars, and startup to ensure junk isn’t installed.

  • Automated maintenance, including temp files, Check Disk, and Defrag.

  • Compatible with Windows, Mac, & Windows Servers.

 

Help Desk and Remote Tech Support:

 

  • Remote support time pooled together with each PC getting 15 minutes per month and servers 30 minutes per month.

  • Remote support time is totaled and can be used for a single PC or for multiple PCs or incidences.

  • If anyone has a question about an error, alert, or other issue, they can message us directly to open a ticket.

  • We’ll respond directly to the user, giving feedback and if necessary, remotely connect or come on-site to help.

  • Reduces time your resident tech spends on problems, so they can do their real job.

PRICING

Industry averages are around $65 per PC and $120 per Server

 

Server Pricing:

$99/m or $89/m if paid yearly

Each PC gets 15 minutes remote labor included per month, servers get 30 minutes

 

On Spot Techs

Computer & IT Services

 

Call Us  937-315-0286

Copyright © 2012 - 2017 On Spot Techs, Ltd.

 

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