On Spot Techs
Computer & IT Services
4732 S Dixie Dr
Moraine, Ohio 45439
Store Hours: Mon - Fri 9am - 5pm
Call or Text: 937-315-0286
Financing Available via Acima! APPLY NOW
Tech Portal
RepairShopr Login ** open in incognito/private mode **
Intuit GoPayment ** open in incognito/private mode **
MalwareBytes Ordering (if they not buying from us)
MalwareBytes Purchase Lookup (emails all prior subscription details to email you enter)
Download Microsoft Office 2024 Pro Plus (Keys on Inventory Sheet)
Download Microsoft Office 2024 Pro Plus **Volume License
Health Check Programs:
MalwareBytes *Always disable Trial and disable Startup if they don't have installed already
Win 11 Compatible CPUs for Intel or for AMD
Check Win 11 Compatibility for our Old Custom PCs
Get the CPU Benchmark:
BatteryInfoView
Glary Utilities (Current Version 6.21) *Always disable Startup in Settings
Instant House Call: Customer Support or Alternative Link / Specialist (Current Version: 7.0.2)
Age/Warranty Checks:
PowerShell command to get Serial Number:
get-ciminstance win32_bios | select SerialNumber
Legacy CMD command to get Serial Number:
wmic bios get serialnumber
HP
Dell
Lenovo
Toshiba
Acer
ASUS
Bitlocker
Disable Bitlocker: run CMD as Admin: manage-bde -off C:
See your Bitlocker Recovery Keys on Microsoft Account
Links for 2FA, Recovery Options, App Passwords:
Google: 2FA - Recovery - App Pass
Microsoft: 2FA - Recovery - App Pass
Spectrum: 2FA - Recovery - App Pass
Yahoo: 2FA - Recovery - App Pass
AT&T: 2FA - Recovery - App Pass
AOL: 2FA - Recovery - App Pass
IDrive Setup:
Settings tab:
Change "Alert me if the scheduled backup fails for" 1 day TO 7 - 14 days
Scheduler tab:
Un-Check "Notify Always"
Un-Check "Notify me on desktop"
Check "Start the missed scheduled backup when the computer is turned on."
Backup tab:
Click Modify and add Downloads & Public folders
Like always look through root of C drive, consider other drives, look through root of their user folder, etc.
Misc Tools:
Crucial Memory (RAM) Adviser (RAM type & slot details, shows prices)
Speccy (HD speed, temps, motherboard, BIOS version)
LibreOffice (change default doc format to MS Office 2007 - 2013 XML)
Thunderbird (free email client)
Windows Live Essentials 2012 (Includes Windows Live Mail & other apps)
Open Shell (Start Menu for Win 8/10)
8GadgetPack (Desktop Gadgets for Win 8/10)
RUFUS (Create bootable USB Drives)
Belarc (Software/Hardware Audit with product keys)
ProduKey (Product keys with offline ability)
Mail PassView (Email client server settings & passwords)
WebBrowserPassView (All browser saved passwords)
Windows & MS Office Discs
Windows ISO Downloader (Win 7, 8.1, 10 + MS Office 2007 - 2016)
MS Office 2007 & 2010 Online Download with Key
CloudReady (Chrome OS) Apps
Office Editing for Docs, Sheets & Slides
VLC Media Player (DVDs)
Windows & Office Activation
Microsoft Office Telephone Activation: 866-421-7141
Windows Telephone Activation: 855-801-0109
Win 10 Activation Method 1:
1. Click on ”Start” icon , then open ”Settings”, choose ”Update & security”, and then select ”Activation”.
2. Choose the ”Activate by phone” option.
3. Click the drop-down menu, select your country, and then click ”Next”.
4. Call the Toll free number and follow instructions to generate confirmation ID to activate your Windows.
Win 10 Activation Method 2:
1. Press and hold "Windows" key and press "R" on your keyboard.
2. Type "SLUI 04" in the window that pops up and press enter.
3. Click the drop-down menu, select your country and then click Next.
4. Call the Toll free number and follow instructions to generate confirmation ID to activate your Windows.
Job Resources
Audio/Sound Boosting to Make Speakers Louder:
Download the Free Open Source Equalizer APO
After running installer, select the Default Audio Device
Open the Configuration Editor via Start Menu
Increase the Gain in Preamplification
Click Save.
If getting Destination Path Too Long Error When Transferring Data
Run Command Prompt as Admin and do this command:
ROBOCOPY PATH-FROM PATH_TO /e
Example: ROBOCOPY C:\folder D:\folder /e
Remove Printer Drivers in Windows Home editions:
printui /s /t2
Reset TCP/IP & Winsock:
netsh int ip reset
netsh winsock reset all
Free OpenDNS Web Filtering:
Change the DNS addresses on a single PC or on router for entire network.
Home: preconfigured phishing/malware blocking w/out an account or customizable blocking w/ account:
208.67.222.222
208.67.220.220
Family Shield: preconfigured phishing/malware + adult blocking w/out account:
208.67.222.123
208.67.220.123
Command for Auto Windows Sign-in (bypass password):
control userpasswords2
Command to Disable Sign-In Prompt After Waking from Sleep:
If running on battery:
powercfg /SETDCVALUEINDEX SCHEME_CURRENT SUB_NONE CONSOLELOCK 0
If plugged in:
powercfg /SETACVALUEINDEX SCHEME_CURRENT SUB_NONE CONSOLELOCK 0
Change LibreOffice Default File Formats:
Tools > Options > Load/Save > General:
Text Document to Microsoft Word 2007-2013 XML
Spreadsheet to Microsoft Excel 2007-2013 XML
Presentation to Microsoft PowerPoint 2007-2013 XML
Web Browser Data Locations:
AppData\Local\Google\Chrome\User Data\Default
AppData\Local\Mozilla\Firefox\Profiles
Email Client Data Locations:
AppData\Local\Microsoft\Outlook
AppData\Local\Microsoft\Windows Live Mail
Mac OS Commands
CPU information:
sysctl -a |grep brand
CPU temps:
sudo powermetrics --samplers smc |grep -i "CPU die temperature"
*needs admin PW to run sudo, simply type the password in the terminal when prompted, you will not see any keystrokes or output while typing the password. Once you have typed the password hit enter to execute the command.
Diags: depending on what model, try ...
Boot computer holding D key
Boot computer holding Option + D
Boot computer holding Command + Option + D
Safe Mode:
Reboot Holding Shift key
Utils, Console logs, Terminal etc:
Finder >>> Go >>> Utils *close to the bottom of the drop down menu*
Online Recovery Environment, can reinstall macOS, disk utils etc.
Command + Option + R:
List of macOS versions from 2001 to current:
macOS 14 Sonoma, September 26, 2023
macOS 13 Ventura, October 25, 2022
macOS 12 Monterey, October 25, 2021
macOS 11 Big Sur, November 19, 2020
macOS 10.15 Catalina, October 7, 2019
macOS 10.14 Mojave, September 24, 2018
macOS 10.13 High Sierra, September 25, 2017
macOS 10.12 Sierra, September 20, 2016
OS X 10.11 El Capitan, September 30, 2015
OS X 10.10 Yosemite, October 16, 2014
OS X 10.9 Mavericks, October 22, 2013
OS X 10.8 Mountain Lion, July 25, 2012
Mac OS X 10.7 Lion, July 20, 2011
Mac OS X 10.6 Snow Leopard, August 28, 2009
Mac OS X 10.5 Leopard, October 26, 2007
Mac OS X 10.4 Tiger, April 29, 2005
Mac OS X 10.3 Panther, October 24, 2003
Mac OS X 10.2 Jaguar, August 23, 2002
Mac OS X 10.1 Puma, September 25, 2001
Mac OS X 10.0 Cheetah, March 24, 2001